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PRIVACY POLICY

Alasa Furniture — Privacy Policy

Effective date: September 26, 2025

Alasa Furniture (“Alasa,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, shop in-store, contact us, or interact with our services.

Contact us:


1) Information We Collect

  • Identifiers & contact info: name, email, phone number, billing/shipping address.

  • Order & payment details: items purchased, order totals, limited payment details (processed by our payment partners; we do not store full card numbers).

  • Account & support: login credentials, preferences, messages, service notes.

  • Marketing preferences: newsletter/SMS opt-ins, cookie consent states.

  • Device/usage data: IP address, browser type, pages viewed, actions on our site, and approximate location (from IP).

  • In-store interactions (if applicable): special orders, delivery instructions, surveys, promotions.

  • Financing applications (if applicable): you may be redirected to a third-party finance provider who collects information under their own privacy policy.

2) How We Collect It

  • Directly from you online, by phone, or in-store.

  • Automatically via cookies, pixels, and similar technologies.

  • From third parties such as payment processors, financing providers, analytics and advertising partners.

3) How We Use Information

  • To process orders, deliveries, returns, and customer support.

  • To create and manage accounts, warranties, and service records.

  • To send transactional notices (order confirmations, shipping updates).

  • To personalize your experience and improve our products, store, and website.

  • For marketing (with your consent where required), including emails, texts, and ads.

  • To prevent fraud, secure our services, and comply with legal obligations.

4) Cookies & Analytics

We use cookies/pixels to remember your preferences, measure site performance, and show relevant ads. You can manage cookies in your browser settings or via our cookie banner (where available). Blocking some cookies may affect site functionality.

5) Advertising & Do-Not-Track

We may work with advertising partners to show interest-based ads. These partners may set their own cookies. Most browsers offer “Do Not Track”; our site may not respond to DNT signals, but you can opt out of many ad networks at aboutads.info/choices and youradchoices.com (US).

6) How We Share Information

We share personal information with:

  • Service providers (payment processing, financing providers, shipping, IT/hosting, analytics, customer support, email/SMS platforms) under contracts that limit use to our instructions.

  • Law enforcement or regulators when required by law or to protect our rights, safety, or users.

  • Business transfers (e.g., merger, acquisition, asset sale), where your data may be part of the transferred assets.

We do not sell personal information for money. We may “share” data for cross-context behavioral advertising; see Your Privacy Rights below for opt-out options.

7) Payment & Financing

Payments are processed by third-party processors; we do not store full payment card details. If you apply for financing, you will submit information directly to the finance provider and your data will be governed by their privacy policy and credit decisioning practices. We receive limited information about application status to fulfill your order.

8) Email & Text Marketing

With your consent, we may send promotional emails or texts. You can:

  • Email: click “unsubscribe” in any email.

  • SMS: reply STOP to opt out; HELP for help.
    Message/data rates may apply. Transactional messages (e.g., order updates) may still be sent.

9) Data Retention

We retain personal information as long as needed for the purposes described above, to comply with legal/financial record-keeping, resolve disputes, and enforce our agreements. When no longer needed, we delete or de-identify information.

10) Security

We use administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure; please use strong passwords and keep account details confidential.

11) Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has provided data, contact us to request deletion.

12) Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Correct inaccurate information.

  • Delete your information (subject to legal exceptions).

  • Opt out of targeted advertising (“sharing”) and certain profiling.

  • Withdraw consent for marketing at any time.

How to submit a request

Email alvaroarjona2000@gmail.com or call (956) 585-5777. Provide your name, contact info, and the request type (access/correction/deletion/opt-out). We may verify your identity before acting on the request. You may also designate an authorized agent to act on your behalf (with proof of authorization).

California (CPRA) & Texas (TDPSA)

If you are a California or Texas resident, you have additional rights under the California Consumer Privacy Act as amended by the CPRA and the Texas Data Privacy and Security Act. We do not sell personal information for money. To opt out of cross-context behavioral advertising, submit a request via email or phone (above). We will not discriminate against you for exercising your rights.

EU/UK Residents (GDPR)

If you are in the EEA/UK, our lawful bases for processing may include contract performance, legitimate interests, consent, and legal obligations. You also have rights to restrict processing and data portability, and to lodge a complaint with your local supervisory authority.

13) Third-Party Links

Our website may link to third-party sites or apps. We are not responsible for their privacy practices. Review their policies before providing personal information.

14) Changes to This Policy

We may update this Policy from time to time. The “Effective date” above shows when it was last updated. Material changes will be posted on our website; continued use after changes means you accept the updated Policy.

15) How to Contact Us

Questions or requests about this Privacy Policy or your personal information:

Alasa Furniture
4105 N Conway Ave, Mission, TX 78573, USA
Phone: (956) 585-5777
Email: alasa_furniture@yahoo.com